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We find value
By seeing the unseen

Family works with senior leaders who want to make the significant gains that deliver value to their business.

This could be a new way of reaching an audience, a change in culture, fresh insight into a process that saves time, or a technology solution that drives a step change in performance.

There are unseen gains within your company, team and ways of working.

If you can find them and see them, you can make change happen.

Family helps you see the unseen.

examples of unseen value

Finance

We discovered a £1.2bn annual opportunity for additional employee pension contributions in the UK

Marketing

A recent project helped a global brand understand how to reach Gen Z across Europe more effectively.

CSAT

Increased a major airline’s NPS from 7 to 9 by understanding post-flight surveys in a new way.

Finance

Our partner protects £billions annually in the UK, approximately 15% of the UK’s GDP.

Media

Showed a leading broadcaster how to correlate views (sales) with online noise (drivers).

Retail Experience

Our partner drove an uplift of 1.5% in revenue across all UK stores for a retailer resulting in £ms of additional revenue.

Risk & Compliance

Our partner created annual savings for a leading transport provider of EUR2.5m.

Companies who work with Family

What clients say

“Andy’s ability to understand a client’s challenges and opportunities coupled with his knowledge of the tech sector has been invaluable to my team. He always invests time and energy in building new relationships across various departments, he’s a pleasure to work with and has delivered a huge amount of value to us over the last five years. “
Lucy Thomas – CFO, Channel 4
The brief was to develop a bespoke piece of research exploring millennials’ attitudes to responsible investment. The research uncovered an annual £1.2bn opportunity in the UK DC market. Not only did the research unearth a range of important insights it was delivered in an engaging format – challenging the norms of our category.
David Whitehair – Director, Institutional DC at Janus Henderson Investors I Chair at NextGen – Pensions
“Our work together is as wide as disproving a brand’s own consumer insight based on semantic analysis, generating real time audience insight for an FMCG brand in Africa to an exhaustive TOV comparison for the financial services market. “
Hannah Slater – Head Of Client Services at BFBS
“Andy’s approach to helping clients use new technologies which lead to fresh insight offers real value. I would highly recommend working with Andy and using the Family approach to achieve better insight. “
Jennifer Ockwell – Head of Institutional, Octopus Investments

    Practical benefits

    Practical benefits

    Practical benefits

    Practical benefits

    • We support our partners to ensure when you meet, they are geared to your needs and environment
    • We spend time finding and filtering our partners and only bring you the best of the best
    • We create value without the large costs or relationship commitments required with traditional Management Consultancies or Agencies
    • Businesses can explore and enhance their technology capabilities by accessing Family without expensive hires or OpEx

    Enjoyable process

    Enjoyable process

    Enjoyable process

    Enjoyable process

    • You will meet inspirational people at the top of their game who are a pleasure to work with
    • You and your team will learn new processes and techniques
    • You will learn new things about your business
    • There will be lots of ‘wow’ moments
    • It’s fun and rewarding
    • It helps drive culture

    About the Founder

    Andy worked in advertising, data and technology for over 17 years; as an owner of a start-up agency, as Client Services Director at the world’s largest independent digital/tech shop and then managed significant pieces of global business for a digital and data agency within a large advertising group. Throughout this time, he led a range of disciplines within companies and built long-lasting client relationships with some of the world’s biggest brands. A key part of his role was to onboard hundreds of teams at world-leading companies, managing various client stakeholders: procurement, legal, finance, marketing, insight, operations and HR.

    In 2017 he launched Family to connect data and tech companies with brands.

    Why he can help brands

    Having worked with some of the world’s biggest brands and organisations, Andy understands the type of tools and technologies that appeal to large companies. He understands the process and approach to take when introducing new technologies and ways to access first and third-party data. He also supports Family’s partners, helping them manage and nurture new relationships in the right way – for both the partner and the brand.

    Becoming a part of Family

    Brands

    The best way to show what Family can do and the results we can achieve is to have a chat about your current challenges. We can share specific case studies and applications of the Family approach. From providing fresh insight into your segments to helping a brand’s call centres understand how to improve their conversations to supporting a travel company triple their online conversions.

    If you would like to learn more about Family, the work we’ve done, and how we work we would love to chat further.

    All fields required.

    Tech Companies

    If you would like to become part of Family we’d love to hear from you.  Please send us a note telling us a bit about yourself…

    All fields required.

    Brands

    The best way to show what Family can do and the results we can achieve is to have a chat about your current challenges. We can share a broad range of case studies and applications of the Family approach. From providing fresh insight into Gen Z to helping a brand’s call centres understand how to improve their conversations to supporting a travel company triple their online conversions.

    If you would like to learn more about Family, the work we’ve done, and how we work we would love to chat further.

    All fields required.

    Tech Companies

    If you would like to become part of Family we’d love to hear from you.  Please send us a note telling us a bit about yourself…

    All fields required.